Privacy Policy

01Information We Collect

We collect information required to facilitate campaign coordination, field workforce management, and platform compliance when you register, complete onboarding, or participate in operations. This includes:

• Identity Verification Data: Full name, and government-issued identity documents for verification purposes.
• Contact Data: Mobile number, email address, and operational/residential address.
• Operational Team Structure Data: Vendor activation codes, employee identifiers, and operational team management data mapping.
• Financial Data: Transaction details related to campaign participation fees, operational processing fees, and vendor activation fees.

02How We Use Your Information

The information we collect is strictly used to maintain operational security, verify compliance, and run the platform features:

• To operate, maintain, and verify authorization within our platform and team structure data.
• To optimize, personalize, and improve field workforce efficiency and campaign tracking.
• To audit, assess, and analyze platform usage and operational activity logs.
• To develop new features, utilities, and integrations to simplify field coordination.
• To communicate updates, notifications, operational alerts, and support details directly or through verified partners.
• To process verified transactions, manage campaign participation fees, and process operational invoices.
• To identify, prevent, and mitigate unauthorized activities or fraud.

03Cookies and Authentication Sessions

SakhiHub utilizes secure session identifiers, cookies, and local storage variables. These technologies are strictly used to keep you authenticated, store your display preferences, maintain dashboard session security, and optimize platform responsiveness.

04Data Protection & Secure Storage

We employ enterprise-grade security protocols to safeguard your information. Sensitive data, including uploaded government-issued identity documents, is encrypted using Secure Socket Layer (SSL) and Industry-standard AES-256 encryption at rest. Access is strictly restricted to authorized compliance officers solely for verification purposes, and is not shared with any third party unless required by law.

05Third-Party Integrations & Gateways

SakhiHub works with secure payment gateways (such as Razorpay/Cashfree) and SMS dispatch servers to handle payments and OTP delivery. These external partners process data under their respective security policies, and we advise reviewing their terms for complete financial compliance details.

06User Rights & Support Contact

You retain full rights to request correction, restriction, or deletion of your operational profile data under applicable laws. If you have any inquiries, compliance questions, or wish to exercise your data rights, you may reach out directly to our support desk.